2018 Holiday Pre-Orders!

These items are available for pickup in between 12 and 6pm at Ruth & Phil's Ice Cream, 2636 W Chicago, on Sunday, December 23rd.

 

HOLIDAY PRE-ORDER FAQ'S

When/Where is pickup? Holiday treats will be available for pickup at Ruth and Phil's Ice Cream, 2636 W Chicago Ave on SUNDAY, December 23rd in between 12 and 6pm.

Can I send someone else to pick up my order?
Yes, absolutely! All they need to do is present your order number or your full name at pickup.

Can I come any time in between 12 and 6pm?
Yep! I'll be there all day!

What is the parking situation like over there?
There is usually a decent amount of free street parking up and down Chicago Ave--shouldn't be an issue!

I really want a pie but can't pick up on the 23rd. Can I pick up the day before?
Sorry love! The day before I'll be super busy in the kitchen baking, cooling, packaging, and preparing all of the orders. I'll be on a tight schedule, so pick up is available on the 23rd only.

Do you deliver?
Nope, but many of my customers swear by a company called Task Rabbit for that! You can contact them and arrange to have your pies picked up and delivered to you while you're are at work/home/whatever! This is for local delivery only--not shipping.

How should I store my pie/cupcakes?
Cranberry Walnut pies and cookie boxes are best left out on the counter at room temperature. Transfer the cookies to an air-tight container if you won't be eating them within 1-2 days. Pecan & Peanut Butter Pretzel Pies should be refrigerated. Cupcakes should be refrigerated the night before you plan on eating them and taste best served at room temperature!

What is your cancellation policy?
Due to the high volume of orders for this holiday, cancellations and no-shows will not be accepted or refunded. You are responsible for picking up your treats within the given time-frame. No-shows will not be held for pickup at a later date. Please plan accordingly!


If you have any additional questions, please email piepiemydarling@gmail.com.