FAQ'S

As of March 16th, our shop will remain closed to the public until further notice for both your safety and the safety of myself and my staff.  

The good news is that we will still be stocking The Handlebar & Upton's Breakroom with cake slices, which you can order for pickup or for delivery on their websites! We are also accepting a limited amount of special orders for whole cakes. See the "cake menu/order cakes" tab for more info. 

Sending so much love to all of you! Stay safe! 

 

Frequently asked questions:

 

 

What are your hours/where are you located?

Our bakery is located at 2636 W Chicago in West Town, but please note that it is currently closed to the public (aside from special order pickups).

 

Where can I find your treats? 

You can find our cakes by the slice (while supplies last) for delivery and pickup at Uptons Breakroom in West Town & The Handlebar in Wicker Park. The flavor changes every other week, so check their menus/our instagram for this week's flavor. If you're heading to either of these spots from far away, I would highly suggest calling ahead to check the stock, as our cakes do sell out sometimes! Both restaurants only offer our cakes by the slice and not whole.

 

 

Are all of your cakes vegan? And do you offer anything gluten free?

 Everything is 100% vegan--dairy, egg, and animal-product free! We don't offer anything gluten free at this time. Maybe someday in the future!! ✨

 

 

Are your treats nut free? 

Many of our baked goods are made without nuts, but please note that none of them are baked in a 100% nut free kitchen. We do use nut products often and the cakes that contain nuts are stored in the same fridge as the others, so if your allergy is severe, we'd rather keep you safe and not feed you our cakes! If you have any allergies, you are responsible for disclosing that before purchasing items.

 

Do you ship/deliver?
Nope, we can barely keep up with the demand in our own city and shipping is too big of an endeavor to take on at this time! Pickup only for the time being.

 

Do you accept special orders for whole cakes?

We are accepting a limited amount of orders per week, yes! Click the "cake menu/order cakes" link in the main menu for all the info on orders. Please note that we always need at least ONE FULL WEEK'S advance for orders! Also note that we do not accept orders via txt, facebook messenger, or Instagram DM's--no exceptions. 

 

I need a cake for today/tomorrow/this weekend, can you have one ready?
At this time we're not able to accept last minute cake orders due to the extremely high demand and our limited staff. We book up weeks in advance so please allow a minimum of one full weeks advance for cake orders ✨ 

 

Do you offer custom cake designs? 

We are not able to accept any custom cake orders at this time due to the extremely high demand and our small staff. Orders must be placed off of our set menu. Click the "cake menu/order cakes" tab in the main menu for a list of our current flavors! 

 

Can I pre-order treats other than cakes for pickup? 

At this time we are focusing on cake orders only, but will be bringing back other treats again in the future! Stay tuned for updates! 

 

How long will your cakes stay fresh if kept refrigerated?

Our uncut cakes will stay fresh and moist for 4-6 days in the fridge, or even a month in the freezer. Once the cake is cut into slices, transfer them to an air-tight container and refrigerate or freeze. If you leave them uncovered, they will dry out. 

 

Do you do wedding cakes?

Wedding orders are closed for the time being! Our team is very small and we don't feel comfortable making any long term commitments with everything going on in the world currently ✨ If you would like to order a single, regular sized cake for a small celebration less than a month out, see the "cake menu/order cakes" page for more info on how to order!

  

If you have any additional questions or would like to speak to the owner, please email piepiemydarling@gmail.com ✨